Resources

Guides, downloads and help for every stage of a survey.

The help centre is public, so you can read how forms, phones, quality checks and exports work before you sign up.

Start here

The help centre, one topic per part of Joripo.

Each guide walks through one area of the console or the apps, step by step, in the words you will see on screen.

New to Joripo? Read Getting started first.

What Joripo does, how the console is laid out, signing in, workspaces and forms, and who on your team can do what.

  • Design, Collect, Monitor and Export, and where each lives
  • How a survey moves from an uploaded form to clean data
  • Owners, managers, reviewers and data collectors

Open Getting started

Browse the help centre

Download the apps

Joripo Collect for the field, Joripo Desktop for the office.

Both apps are installed from your Joripo server rather than an app store. Each download page offers the installer once it has been published on that server, with its version, size and SHA-256 so you can check the file.

Page says the app is not published yet? Then no installer has been put on that server so far. Ask us about getting the app to your team. There is no iPhone app; respondents on any device can fill web forms in a browser.

Support

When you need a person, not a page.

Ask through the contact form and the Joripo team will reply. A few details up front help us answer in one message instead of three.

What to include

  • Your organisation's server name, and the workspace and form ID involved
  • What you did, what you expected and what happened instead
  • The exact message on screen; for a refused upload, the sheet, row and column it names
  • For a phone: its model, its Android version and the Joripo Collect version from Settings, About
  • Never a password or an API token

Rather see it than read about it?

Tell us about your study and we will walk you through Joripo with a form like yours: design, field collection, quality checks and export.

Already using Joripo? Log in to your server.