Resources
Guides, downloads and help for every stage of a survey.
The help centre is public, so you can read how forms, phones, quality checks and exports work before you sign up.
Start here
The help centre, one topic per part of Joripo.
Each guide walks through one area of the console or the apps, step by step, in the words you will see on screen.
New to Joripo? Read Getting started first.
What Joripo does, how the console is laid out, signing in, workspaces and forms, and who on your team can do what.
- Design, Collect, Monitor and Export, and where each lives
- How a survey moves from an uploaded form to clean data
- Owners, managers, reviewers and data collectors
Open Getting started
- Designing formsThe Design tab holds your forms and server datasets.
- Testing a formTest (on a form in Design) opens the deployed form in your browser, running on the same engine and the same definition as Joripo Collect and web forms.
- Collecting dataThe Collect tab sets up the two ways data comes in: phones in the field (Mobile data collection) and forms filled in a web browser (Web data collection).
- Phones and devicesEvery phone that sends data to this server is either a Joripo Collect device, signed in by a person, or holds a device key (for ODK Collect).
- Monitoring qualityThe Monitor tab is where you watch data arrive and act on its quality.
- Form dashboards and tracksheetsEvery form has a dashboard of its own: its field status (how many interviews are done, at what pace, by whom) and, when the form has a preload list, a tracksheet of everyone on the list and who is done.
- Reviewing and correcting submissionsReview and correct is how a team signs off on its data: each submission is approved, rejected or awaiting review, and a reviewer can correct an answer that is wrong, saying why.
- ReportsReports (Monitor, and each workspace's Reports page) turn a form's submissions into a document you can read, print and send: a summary of every question with counts, percentages and charts, numbers described, dates spread over time, cross-tabs, the words people used in open answers and the themes you coded them with, and your own text between them.
- Exporting dataThe Export tab gives you each form's data ready to analyse.
- Joripo DesktopJoripo Desktop is a Windows app that keeps a copy of a workspace's forms, submissions and attachments on your computer, and exports them without a connection.
- Configuring your serverYour organisation's administration: its settings, its people, its plan and its workspaces.
- Garbling sensitive questionsGarbling protects the answers to sensitive yes/no questions (harassment, theft, illegal work).
- Signing inJoripo asks three things, one at a time: your server name, your e-mail (or username), and your password.
Download the apps
Joripo Collect for the field, Joripo Desktop for the office.
Both apps are installed from your Joripo server rather than an app store. Each download page offers the installer once it has been published on that server, with its version, size and SHA-256 so you can check the file.
Joripo Collect for Android
The enumerator's app: offline forms, drafts, GPS, photos, audio audits, case worklists and automatic sending when a connection returns.
Go to the Joripo Collect page
Joripo Desktop for Windows
Keeps a local copy of a workspace's forms, submissions and attachments, and exports it offline with the server's own engine, on demand or on a schedule.
Go to the Joripo Desktop page
Product guides
How Joripo works, page by page.
An overview first, then a page for each part of the platform, with screenshots of the real product and what it does and does not do.
- Platform overviewHow the console, Joripo Collect and Joripo Desktop fit together, from design to delivery.
- All featuresEvery capability in one place, with what is good to know before you choose.
- Form designXLSForm upload, the browser tester, versions, datasets and multilingual forms.
- Joripo CollectOffline collection on Android, phone approval, ODK Collect and web forms.
- Data quality and monitoringThe 28 quality checks, reviewing findings, enumerator scorecards and quotas.
- Case managementBeneficiary lists, rounds and one interview per case for follow-up studies.
- Exports and Joripo DesktopStata, SPSS, Excel and CSV, read-only API tokens and offline exports on Windows.
- SolutionsHow household, health, panel, agricultural and M&E studies run in Joripo.
- SecurityEncryption at rest, access control, de-identification and what we do not claim.
- PricingFree for 5,000 submissions a month; paid plans from ৳12,500 (US$100).
From the blog
Notes on survey quality and fieldwork.
One workspace, many surveys, nothing shared
Why each form in Joripo carries its own field map, rule set and data, and why that matters for data integrity.
Read the postFrom XLSForm to flagged data in an afternoon
A walk-through of the whole loop, from uploading a form to collecting on a phone and watching the checks run.
Read the postWhy high frequency checks belong in the field
Running quality checks weeks after collection means revisits you cannot afford. Here is the case for checking on arrival.
Read the postSupport
When you need a person, not a page.
Ask through the contact form and the Joripo team will reply. A few details up front help us answer in one message instead of three.
What to include
- Your organisation's server name, and the workspace and form ID involved
- What you did, what you expected and what happened instead
- The exact message on screen; for a refused upload, the sheet, row and column it names
- For a phone: its model, its Android version and the Joripo Collect version from Settings, About
- Never a password or an API token
- Ask a questionProduct, technical and account questions go to the Joripo team.
- Help centreStep-by-step guides for every part of Joripo.
- Moving from another toolSend us the XLSForms you use today and we will look at them with you.
- Log in to your serverSigned in, the same help opens inside the console, beside your work.
Rather see it than read about it?
Tell us about your study and we will walk you through Joripo with a form like yours: design, field collection, quality checks and export.
Already using Joripo? Log in to your server.